OB
OARABILE B
1 reviews | Active since Jun 2017
10 Jul 2020, 17:43
Bad service
I called vodacom cancellation department and was told my account is in arrears bt when i was put through to the accounts dept i got an automatic response machine.I feel that these fools don't want us to cancel our contracts cos they say am owing even though i hv a debit order bt can't give me an amount.Pure ****gery
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Vodacom's replyOfficial
11 Jul 2020, 11:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jul 2020, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team