KU
Kerstin U
1 reviews | Active since May 2017
25 Nov 2019, 09:21
Bad service
Three weeks and 3 outages. No apologies no information . Last week it cost me more than R 500.00 because I was not available to reply to a phonecall. Should I change my Network supplier? I am paying for a service I do not receive .
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Vodacom's replyOfficial
25 Nov 2019, 09:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply25 Nov 2019, 09:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team