RK
Rene K
1 reviews | Active since Jul 2017
17 Mar 2025, 15:12
Bad service
Had fibre installed 21 Feb 2025, didn't have wifi. Technician came out 24 Feb 2025 fixed the wifi, 25 Feb 2025 no wifi, technician came out again fixed the wifi, 27 Feb 2025 no wifi, technician came out again and fixed the wifi and again now from 13 March till 17 March no internet, vodacom fibre ticket logged but no feedback!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
17 Mar 2025, 19:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Mar 2025, 19:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
RK
Rene K's updateReviewer Update
18 Mar 2025, 14:36Wow exceptional service yet again from vodacom! Didn't think they could do worse! No feedback what so ever!
RK
Rene K's update18 Mar 2025, 14:36
Reviewer Update
Wow exceptional service yet again from vodacom! Didn't think they could do worse! No feedback what so ever!