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Boitumelo M
1 reviews | Active since May 2019
08 Feb 2022, 15:32
Bad service !
I bought a Samsung Z3 flip Dec ,and in less than 24hrs the cover broke ,then the lady at the shop said i have to wait as they dont have stock ,today is the 8th of Feb 2022 and I am told vodacom does not cover physical damage ? Who damaged it ? As clearly I sold something that was broken . Also why do i have to pay for WIFI for the shop to help with the start up ???
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Vodacom's replyOfficial
09 Feb 2022, 07:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Feb 2022, 07:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team