EP
Enock P
1 reviews | Active since May 2016
04 Aug 2020, 07:13
Bad service
I have downgraded my contract over three months ago but Vodacom is still debiting my account R1690 , I have made several calls only to be told it’s a mistake , I am not employed my cell number is ***
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Vodacom's replyOfficial
04 Aug 2020, 07:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Aug 2020, 07:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team