DL
Danie L
1 reviews | Active since Dec 2023
28 Dec 2023, 11:19
Bad service by Vodacom
The worst service ever. OBF in 7 days for device failure. Want to sent it away. On question if this is the same procedure if i returned it on the day i bought it. The answer was yes. This is bulls$&t. The customer also has rights not only Vodacom. In my view this means devices are not checked for quality. Pathetic.
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Vodacom's replyOfficial
28 Dec 2023, 12:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Dec 2023, 12:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DL
Danie L's updateReviewer Update
28 Dec 2023, 14:25They did call but will follow it up with an email. Hope they can give a possible positive response
DL
Danie L's update28 Dec 2023, 14:25
Reviewer Update
They did call but will follow it up with an email. Hope they can give a possible positive response