Bad service by Vodacom agent

Item: Vodacom
Rating: 1
Author: Gift K

I called vodacom to get assistance with our fibre line and got no assistance. The agent at Vodacom just answer and ignore us. I could hear the background of the agent that was assisting me but they did not assist at all. What a bad service.

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Replies (1)

Vodacom's replyOfficial

09 Apr 2026, 07:26

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply09 Apr 2026, 07:26

Official