JB
Johannes B
1 reviews | Active since Apr 2020
13 Jul 2023, 12:48
Bad service by Vodacom
My previous expierence with Vodacom relating to my new samsaung A54 that broke and that they did not want to replaced by an new phone refers.
After my review vadocom comment and promised to give me a call relating to this review but have not heard of them since. This is just another indication how they view their customers. I had to struggle to get hold of an replacement phone to be on the air. I will definitely not recommend anyone to purchase any product from vodacom.
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Replies (1)Vodacom's replyOfficial
13 Jul 2023, 13:34Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Jul 2023, 13:34
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
