Bad service by Vodacom

I had the worst experience with vodacom so I have a contact with them which they debit on my account this month they did not debit the money I called in ask why they didn’t they adviser said I should go to the shop I went there they told me to wait till the 1 of November I called in again they said my account is in behind with money I was treated so bad by a agent and the Supervisor Called Robin so I canceled my debit order with them and after my account done I want nothing to do with them they didn’t not have any remorse or emotion..I’m done ...bad service