MM
Mlangeni M

1 reviews | Active since Mar 2009

02 Oct 2017, 15:45

BAD SERVICE BY VODACOM

Poor service from Vodacom, Since 18/09/2017 no feedback from Vodacom . I asked for confirmation and cancellation of a ********** account that was in my. Till today I have not had feedback, always being taken from pillar to post when I phone , one department shifting responsibility to the next. Ref EC-0CZA-2692TF

0
Replies (2)
Vodacom
Vodacom's reply02 Oct 2017, 15:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

MM
Mlangeni M's update04 Oct 2017, 10:57
Reviewer Update
Wow, just one day after sending the review on hellopeter.com and my problem gets resolved...:-(