LN
Lindokuhle N

1 reviews | Active since Jun 2019

02 Dec 2025, 10:47

Bad service by Petunia

Vodacom customer service, train Petunia to speak to clients in a good manner and learn how to resolve queries instead of dropping calls and transferring you while you still talking … I honestly wouldn’t recommend you to any of my friends and family. First it was fees increasing within 6 months of taking your contract to hidden fees that I was never told. And this Petunia character keeps shouting that I signed a contract and agreed to such. If there was an option to rate you 0 starts I would’ve.

0
Replies (1)
Vodacom
Vodacom's reply02 Dec 2025, 14:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team