Bad Service, Broken phone,

You guys are making my life hell for a phone I'm paying for reported to be giving me problems within the same week i bought it, now you blame me for all all the faults that are there which i reported. Cancel my contract or give me a new phone ND stop making my life hell. I'm paying here every month for a phone i don't have very unfair and your stuff.... Nahida to be specific was vety rude to me yesterday, i can't keep paying for something i dont have.... you are ripping me off and stressing me out. I ported to you guys because I thought you were a great network but turns out not. I never had such problems with mtn. I'm very hurt by what you are doing. Yal have Bern making empty promises I'm tired it's benn two months now. This is not the only contract i have with you guys i have another one ive never experienced problems but with this Sony experia Z3 my life has been hell.FIX IT I'M TIRED