BAD SERVICE/BILLING/CALL CENTRE

THIS MATTER HAS BEEN REPORTED TO HELLO PETER PRIOR TO THIS COMPLAINT.<br> PLEASE EXPLAIN WHY HAS NOBODY GOT BACK TO ME AS I HAVE TRIED EVERYTHING TO CALL THE CALL CENTRE I WAS TOLD. I HAVE LEFT A MESSAGE AT YOUR CALL CENTRE WITH KENDRICK DANDAL HE WAS GOING TO GET SOMEONE IN ACCOUNTS TO CALL ME IT IS MONTHS DOWN THE LINE STILL NOBODY HAS CONTACTED ME.<br> <br> 1. I PAID R350.00 ON THE 22/04/2015 AT STD BANK CARNIVAL MALL. I WAS TOLD BY THE CONSULTANT AT YOUR VODACOM BRANCH TO PAY THAT AMOUNT WHICH I DID. ON RETURNING BACK TO YOUR VODACOM BRANCH AFTER PAYING THAT AMOUNT I WAS TOLD THAT VODACOM HAS CANCELLED MY NUMBER. I ASKED HER BUT HOW CAN THEY DO THAT AS MY CONTRACT COMES TO AN END IN DECEMBER 2015. SHE SAID SHE DOESNT KNOW BUT I NEED TO PAY THE FULL AMOUNT.<br> THE R350.00 I PAID WAS WHAT WAS OWING. I DO UNDERSTAND I GOT THERE LIKE 3-4WEEKS LATE TO PAY BUT I HAD A DEATH IN THE FAMILY.<br> <br> NOW YOUR I AM TAKING THIS MATTER TO THE OMBUDSMAN. I HAVE ALL MY PAPERWORK IN ORDER. <br> THIS WILL BE HITTING THE LOCAL MEDIA AS WELL LET ALONE RADIO 702.<br> <br> I WOULD APPRECIATE IT IF THIS MATTER WILL BE SOLVED WITHIN 24HOURS.PLEASE STOP YOUR DEBT COLLECTORS FROM PHONING ME IF YOUR WORK IS NOT DONE PROPERLY.<br> ********