Bad service before i even become a client

<p>So i was interested in a contract with vodacom,i app**** on line was approved .</p> <p>Natalie called me and it was finalised then the confirmation department called and i couldnt answer the phone because of the nature of my job,i then said to Ntombi to call back.She called back but i was still busy on a call with the client.i called back immediately i was done but i was told,"MY ORDER WAS CANCELLED BECAUSE THEY COULDNT GET HOLD OF ME.i queried this with Ricardo he said nothing can be done ,and advised me to go to the store as it wont allow him to redo as it will look like duplicate.I went to the store spoke to Neo in Bedford centre ,she told me she cant help i need to call them to redo on line,When i asked her if she can call them she asked me for their number (like i will know)so i couldnt be helped till today.I would appreciate it if they told me im decline or they dont want me as a client as it is within their right to do so.</p>