LK
Lauryn K
1 reviews | Active since Jan 2019
13 Mar 2022, 20:05
Bad service
I am experiencing a problem with my router and I decided to call vodacom the agent was very rude to me and couldn't assist me, so I decided to email them to complain and I received an automated reply with *** saying they will contact me within 24 hours which I still waiting even now. The email was sent on Tuesday the 8 fo March 20202.
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Vodacom's replyOfficial
13 Mar 2022, 20:40 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Mar 2022, 20:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team