YG
Yess-leigh Grootboom

1 reviews | Active since Mar 2021

15 Sept 2021, 08:51

Bad service

I cancelled a contract in March as it was not what the consultant sold me then they debited my account for almost 3 months after a huge fight the debit orders stop just to get an email yesterday they handed me over to lawyer for non payment. I am extremely unhappy because I'm buying a house n this is reflecting that I'm a poor payer ... I told the consultant last time I've never been so upset wit a company.

If you guys do not fix this I'm taking further steps

This is ridiculously

0
Replies (2)
Vodacom
Vodacom's reply15 Sept 2021, 11:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
YG
Yess-leigh Grootboom's update15 Sept 2021, 11:55
Reviewer Update
I received a message on my phone well aware of phishing messages
I'll be waiting