Bad service

August 2022 I app**** for fibre. Between Vodacom and RAM couriers, it took 3 months to get the router to me. Received the router end October 2022.

Now I'm waiting to get connected. Every time I phone and give a reference number, they tell me that it's been escalated....NOTHING HAPPENS AFTER THAT! It's been more than a month now.

I get the email addresses of 2 of the agents, but they never follow through.

It makes me wonder if they actually want the business, or are there agents just ***********.