Bad service
Im very disappointed in vodacom my fiance went to get an new data from vodacom on saterday 06/02/2021 she was told there will be an 98 rands fee for activation of the acc ,yesterday we get an message an debit order of R343.11 was declined, my fiance was never told about any extra cost, who is going to pay all extra for driving up an down, penalty fee for debit order that was declined
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
14 Feb 2021, 12:27 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Feb 2021, 12:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team