BAD SERVICE BAD SERVICE

2 weeks ago we app**** for a home fibre contract. The installers came and dug up our pavement and lawn, installing cables. The gave us a Nokia router and told us that we need call Vodacom for connection. We call the 3 times and they said we will be assisted in 48 hours. To date we are still waiting 2 weeks after. It’s month end now and I don’t expect them to debit my account for a service that did not even work. It’s a pity we don’t have Rain coverage in my area I wouldn’t be going through this.