Bad service, Bad products

Hi there<br> <br> Apart from the frustration of taking 3 weeks to open a new account, I signed up for a 2 year contract with Vodacom for a 5G data broadband ****le at the end of September.<br> <br> 2 weeks later the device no longer allows for Wifi. I took it to the store and they say the device is faulty and needs to be sent for repairs which can take 21+ days.<br> <br> I will not be paying for this service in the interim and require a replacement device in if this is the case.<br>