Bad service. Bad product.

Item: Vodacom
Rating: 1
Author: Antoinette Van der Berg

Worst after online sale service. Got 2 Proline laptops after 3 weeks they keep on restarting like 7 times after each other. Contacted Vodacom stores they don't repair laptops. Contact online service. Still waiting for someone to get back to us. Really bad product and after sale service.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

19 Mar 2023, 15:57

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply19 Mar 2023, 15:57

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

AVdB

Antoinette Van der Berg's updateReviewer Update

25 Mar 2023, 06:55

So nobody is is going to do anything about this ******* laptops that is not even 2 month old.
I will take it further.
First time We hear about a warranty policy.

AVdB

Antoinette Van der Berg's update25 Mar 2023, 06:55

Reviewer Update

So nobody is is going to do anything about this ******* laptops that is not even 2 month old.
I will take it further.
First time We hear about a warranty policy.