Bad service, Bad call center, Bad 3G data, Bad!!!!

Every month I get a message saying I have little or no data left, in the last day I have used 800mb without even using my phone. I have called numerous times asking for someone to call me back, with reference numbers and without. Nobody ever calls me back. I tried today again after my data seems to go missing, and couldn't log a call because the system was down again! How can you report a fault on a faulty system! The 5th time this month I was informed by the Call center aid that its down. I have two contracts which I need to renew, and if someone doesn't call me back, I will take my business somewhere else. I have now been a Vodacom client for about 10 years, and hating them because of their poor service, lack of care for their clients, and poor feedback on data usage. <br> <br> I was even sent a survey to ask what my feelings were, and nobody even responded to my feedback! what is the point!