Bad Service ...Bad Bad

I am very disappointed at the BAD service from Vodacom. On Application with Serish Thaver at Vodacom Fibrer To Your Home. I received a Interim Solution from Vodacom. For the past weeks , I had no joy with there customer service. This is one of the worst I have ever came across. This is my third review on hellopeter.com and I only receive one call and no feedback. My sim card is yet not activated. To crown it off every time you call it is escalated with no feedback. My reference number is SR***. They are a service provider. Today I attempted to seek help and wast old that it would be escalated " The Bold and Beautiful of my life. If this is the service as a Interim Solution, what if the Fabre is installed and I have a problem ? Please employ people that has the knowledge to provide a better service. This is costing me more than I expected, today most of the kids homework is relevant to the usage of DATA. Apart from hellopete.com , this has made no impact on the rating review , Unfortunately the News Papers become a option. I should think that i am not the only customer with this problem.