Bad Service & Bad Attitude...more & more lies

<p>So first Vodacom lies about what is wrong wth my phone.....</p> <p>Now after telling them on Monday that I want the phone back as is, I am still waiting !!!!!</p> <p> </p> <p>I spoke to the Vodashop first thing on Wednesday asking if they can arrange to get the back to the Blue Route shop for Thursday as I am coming down the mall on Thursday lunchtime.....and as I am in a wheelchair and have transport issues I cannot come to the mall everyday.</p> <p>Nope, they can only get back by Friday morning...so it takes 2 days to get from Maitland to Tokai !!!!</p> <p> </p> <p>The manager then promised me that the driver will deliver the phone to my house in Retreat on Friday.</p> <p>I phoned just now and their driver has not even come in to work yet !!!!</p> <p>*** ?</p> <p> </p> <p>Seriously ?</p> <p>What does a loyal Vodacom customer have to do to get decent customer service ?</p> <p>Nothing as Vodacom has no idea what good customer service is !!!</p> <p> </p> <p>So far all I have got is lies and ****, empty promises !!!</p> <p> </p> <p>This really is beyond a joke !!!!</p> <p> </p>