Bad Service Bad Attitude

I read the complaint to Hello Peter from Gabi1 with interest as my experience was almost identical.<br> <br> Three weeks ago we went to do an upgrade to the iphone 6s 16 gig. None in stock. Will be there in a couple of days. We receive no call so we call - still no stock. It will be there in a couple of days. We call and call - 9 out of 10 times Cynthia is out of the shop then she is away - still no phone. Call again yesterday still no phone and still no follow up from Vodacom Norwood. Finally I got angry asked to speak to the manager. They tried Killarney no phone. They found one at Rosebank which is owned by a different Franchisor so all new paperwork had to be done but what a breath of fresh air to deal with competent people. Norwood is so convenient for me but it is not the first time that I have experienced shoddy service with a don't care attitude - and not from Cynthia alone!!!!!