Bad Service

The service i have been getting from vodacom is not so nice, I will start from the beginning. I bought data which i didn't that you get billed for, okay fine they billed me and i called and cancel they didn't cancel so they been billing me all along. My network was suspended then i called to make payment arrangement the first consultant told me that i will pay R277.80 and they will open my call ,okay no problem my calls was not opened. I called Vodacom again the second consultant told me i have to buy R580. At the moment i cant afford the R580. My problem is that is one company with different info. Am really disappointed at this moment.