aM
abongile M

1 reviews | Active since May 2020

26 Aug 2022, 08:19

BAD SERVICE

I NEVER EVER RECEIVE A BAD SERVICE LIKE THIS. TODAY I WOKE UP WITH OUT NETWORK ON MY PHONE WHEN I CALL CUSTOMER SERVICE THEY SAY I REQUESTS AN SIM SWAP/ WITH TOBI BUT I NEVER DONE ANY SIM SWAP ON MY SIDE MY SIM IS FLAG HOW CAN THEY DO SIM SWAP WHILE MY NUMBER IS FLAG I NEED MY NUMBER BACK. MY NUMBER IS ***

0
Replies (1)
Vodacom
Vodacom's reply26 Aug 2022, 09:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team