aM
abongile M
1 reviews | Active since May 2020
26 Aug 2022, 08:19
BAD SERVICE
I NEVER EVER RECEIVE A BAD SERVICE LIKE THIS. TODAY I WOKE UP WITH OUT NETWORK ON MY PHONE WHEN I CALL CUSTOMER SERVICE THEY SAY I REQUESTS AN SIM SWAP/ WITH TOBI BUT I NEVER DONE ANY SIM SWAP ON MY SIDE MY SIM IS FLAG HOW CAN THEY DO SIM SWAP WHILE MY NUMBER IS FLAG I NEED MY NUMBER BACK. MY NUMBER IS ***
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Replies (1)Vodacom's replyOfficial
26 Aug 2022, 09:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Aug 2022, 09:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
