IJ
Ian J
1 reviews | Active since May 2021
17 Jun 2021, 14:11
BAD SERVICE
On Monday after I posted a review Vodacom promised to contact me. Well I am still waiting.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
18 Jun 2021, 07:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jun 2021, 07:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
18 Jun 2021, 07:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jun 2021, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
IJ
Ian J's updateReviewer Update
18 Jun 2021, 13:53Good day. VODACOM the worst experience ever. A Dean phoned me yesterday to resolve my problem. Nothing transpired. I spoke to Sandra on the same number this morning. She revered me to *** and I spoke to Kayha. He informed me that the cooling of period expired. This is BAD SERVICE as I canceled within the first day. PLEASE sort this out once and for all.
IJ
Ian J's update18 Jun 2021, 13:53
Reviewer Update
Good day. VODACOM the worst experience ever. A Dean phoned me yesterday to resolve my problem. Nothing transpired. I spoke to Sandra on the same number this morning. She revered me to *** and I spoke to Kayha. He informed me that the cooling of period expired. This is BAD SERVICE as I canceled within the first day. PLEASE sort this out once and for all.