TS
Thembekile S
1 reviews | Active since Jan 2023
29 Jan 2023, 10:07
Bad service
My account was in arrears, I settled on Friday at 2pm via african bank Bank approved beneficiaries. I used my account ref I***6 ad advised by call centre agent, I was advised that services would be reconnected within in an hour or 2. I am yet to see my services reconnected, when I call I discover my account is still in arrears even though I have sent the pop. Please reconnect my services!
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Vodacom's replyOfficial
29 Jan 2023, 10:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jan 2023, 10:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team