Bad service at Vodashops - Windermere and upper Musgrave Centre

I have been trying to speak to one of the Vodacom consultants at the Vodacom shop at Windermere Centre or upper level at Musgrave Centre for the past month. I have waited and waited at both branches whilst the consultant at Windermere was busy with a customer and didn't appear to be in any hurry or aware of my presence. The same app**** at Musgrave - too many consultants sitting in front of desk tops seemingly not interested in assisting a client of 30 years standing!!