Bad service at Vodacom Waterfront

Poor service at the Vodacom Waterfront in Bloemfontein. Tiffany assitsed me and hell what poor service. I had trouble with my Brand new A32 from day one and I'm the one who need to call back everyday to hear the same answer over and over again " I'll come back to you". I tried reaching the managers and boy they don't even call. I'm leaving Vodacom as soon as I get the chance.