kM
kelebogile M

1 reviews | Active since Mar 2017

30 Mar 2017, 13:14

bad service @ Vodacom for both shop and call center

<p>I have a network problem for 3 months now and they are not helping I can not use social networks I even got a new phone thinking the problem is my phone </p>

0
Replies (2)
Vodacom
Vodacom's reply30 Mar 2017, 13:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply30 Mar 2017, 14:41
Official

Dear Kelebogile

As previously discussed, this matter has been resolved.

Have a pleasant day further!

Regards,

RJ