Bad Service at VodaCom branches and call centre

I was awaiting my paid up letter on Wednesday and it was never sent to me. I phoned the call centre today to follow up but the agent told me to go to the store.<br> I drove all the way to the store and when I got the they told me to phone the call centre. We tried calling and all of a sudden the agent told me that we can't speak to agents from legal.<br> <br> i don't why these stupid agents don't to their jobs, i paid up the account a long time ago i don't know why do they have to delay me with my paid up letter.<br> <br> I will never be a Vodacom customer ever again they have bad service.<br> <br> Mpho Dikgale<br> [Email Removed]