BAD SERVICE AT VODACOM BLUE CRANE MALL SPRINGS

I took out my 3rd contract with vodacom. Firstly the salesman assured me that phone is a 32g but was actually a 16g. Spoke to the manager and informed her of the issue which i picked up 4 days later.was told sorry they cant change the phone for a 32g one. I then inserted the sim to start using the phone and it kept telling me the number is not registered on the network. i called customer care and was told to go back to the store. i went back again to the store and firstly the person handing out the ticket had no etttiques and i was told."JUST WAIT THERE AND SOMEONE WILL HELP YOU. None the less a salesman eventually assisted me 20minutes later. he checked my profile and eventually informed me that my number was never activated.I asked to speak to the manager and was informed that they were in a meeting.i informed the gentleman than i am unhappy with the Sloppy service that i have been receiving from inception of this contract.i left the inactivated sim with him,with my contact number and told him to get the manager to call me. TO DATE I HAVE STILL NOT RECEIVED A CALL NOR AM I USING THIS CONTRACT AS THE CARD IS WITH THE STORE SO WHERE TO FROM HERE????