bad service at vodacom

<p>i.. im very dissapointed with the service at vodacom paarl mall. Ive app**** for a contract 3 weeks ago. Well this is how it went. </p> <p>Week 1: the first consultant did not apply for the right deal. I said that I want to apply for the hauwei p10 and when they phone me to tell me that ive been vetted, I found out that he app**** for a J7 witch I did asked for. Not at all. He also did not assist with the forms because he was to busy looking for speakers and car parts on the internet.</p> <p> </p> <p>Week 2: vodacom phoned me to inform me everything has been finalised. So I can come in to sign the deal. When I got to vodacom. They only then informed me thet the phone has a nano sim and that I must still be vetted on the sim. They "never" informed me about that at all.. and that I must pay an additional R101,00 for the port of my old number.</p> <p> </p> <p>Week3: well this is week 3. Yesterday one of the consultants phoned me to, tell me that I should bring in a copy of my id and 3months bank statment. So I went in to vodacom today -6 June 2017.. and asked them where is my documents is then. The guy told me that he does not know "what the other people did with it" my question is. If this is my confidential documents,why does other people work with it. To me they simply lost it!!! Im so furious, because this in my info and if it lands in the wrong hands, who knows what can happen. And stil today they could not give me an answer. They made me fill in a new contract form and basically im reappling.. im very dissapointed.. and vodacom must improve there consultants s****s and etics.. </p> <p> </p> <p>So my point is: ive been waiting for 3 weeks already and stil have not receive no phone. This is the longest ibe ever waited for a contract. Bad service vodacom, paarl mall..!!!!</p>