XS
Xolisile S
1 reviews | Active since May 2019
10 May 2019, 12:02
Bad service @ Vodacom
I've never came across such bad service!Vodacom has agents that are ill mannered and have no respect whats so ever for customers mind you im not a rude customer i always speak to agents with respect even when they respond with their dis respect i just requested for a manager, well please now when u request for a manager they just put you on hold till you dropped #Vodacom stuff needs proper training on how to respect customers
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Replies (2)
Vodacom's replyOfficial
10 May 2019, 14:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 May 2019, 14:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
10 May 2019, 18:54 Dear Xolisile
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Vodacom's reply10 May 2019, 18:54
Official
Dear Xolisile
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team