BAD SERVICE AT VODACOM

Except for the fact that we are paying for a service, which we are not receiving, upon phoning Vodacom, we spoke to the most arrogant assistant. Khaya kept on interrupting us when we are trying to explain the problem. She does not listen and does not understand anything. She is clearly untrained and does not know what she is doing. We have more than one contract with Vodacom. We would request her to activate/test the one number, but then she sends messages to a different number. When we are trying to explain to her that it went through to a wrong number, she says that she will send it through to the 082-number... They all start with 082! How on earth can she even reason like this? She is horrible and the assistance we received was really terrible!