Bad service at Vodacom

Good day

I once purchased a telephone contract with Vodacom, I bought my phone in East London Hemmingways at Cellucity...

I couldn't carry on with my payment due to financial constraints but I have recovered..I visited the store to settle the account for Vodacom all I needed was the account number and reference number.I was told the account is no longer with them I should phone Vodacom legal,did that but no help.

Instead Vodacom asked me the number of the contract phone I never used the simcard. I thought the system would show which number was registered on my name.

I'm very frustrated and was told Vodacom has the worst service when it comes to contracts.

My contact number is ***.

Thank You