1 reviews | Active since Apr 2015
BAD SERVICE AT VODACOM
<p>I am a Vodacom customer via Nashua Mobile from 2005 but from 2014 Nashua Mobile migrated their client to the Networks and as a Vodacom customer , obviously I was migrated to Vodacom. In 2014 I did an upgrade on my number and I got a new phone, now in 2017 when I want to do another upgrade , Vodacom is chasing me away like a wet dog , saying I must check my record yet I have been paying good all along. Worse part of it they have been sending messages past week saying "hallow Pumla you qualify for upgrade " yet they knew I dont qualify, mnxiim . Anyway I am waiting from Ricky the person from Vodacom Social Media as he is trying to assist me . Its hurting to be provided with such service yet I have been a loyal client all along with this network , not that I dont afford a phone cash but when you have a contract you know you can have another phone every two years as long as you pay , now this **** , stop hurting clients. I will wait and see</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
