RV
RENETTE V
1 reviews | Active since May 2014
18 Mar 2021, 12:24
BAD SERVICE AT UPGRADE DEPARTMENT
I did an upgrade one one of my lines yesterday. I supp**** the lady with all my details, full address, phone number which they must phone when delivering my watch. This morning they came to deliver. The address not completely filled in and there were two phone numbers which not on was what i supp****. RAM left with my parcel. I really needed my watch today. Who is going to rectify this mistake.
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Vodacom's replyOfficial
18 Mar 2021, 13:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Mar 2021, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RV
RENETTE V's updateReviewer Update
18 Mar 2021, 14:18My watch was here today for delivery. How long must i wait now to receive my watch as it was not my fault that address and phone number was incorrect. You can go listen to the recordings on you side.
RV
RENETTE V's update18 Mar 2021, 14:18
Reviewer Update
My watch was here today for delivery. How long must i wait now to receive my watch as it was not my fault that address and phone number was incorrect. You can go listen to the recordings on you side.