DM
Daniel M

1 reviews | Active since Feb 2019

16 Aug 2024, 16:19

Bad service at lephalale mall Vodacom

Good day

I have been to lephalale mall Vodacom shop 4 times today to do esim swap and I cannot get help . I’ve called the call centre 6 times . Your service is very poor . As soon as my contracts are done I will be moving to another service provider . I have four contracts with Vodacom for more than 10 years now this is the thanx I get. Your staff are very *********** and unprofessional

Daniel molokomme ***

0
Replies (1)
Vodacom
Vodacom's reply17 Aug 2024, 11:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team