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Daniel M
1 reviews | Active since Feb 2019
16 Aug 2024, 16:19
Bad service at lephalale mall Vodacom
Good day
I have been to lephalale mall Vodacom shop 4 times today to do esim swap and I cannot get help . I’ve called the call centre 6 times . Your service is very poor . As soon as my contracts are done I will be moving to another service provider . I have four contracts with Vodacom for more than 10 years now this is the thanx I get. Your staff are very *********** and unprofessional
Daniel molokomme ***
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
17 Aug 2024, 11:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Aug 2024, 11:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
