1 reviews | Active since Dec 2016

21 Dec 2016, 08:49

Bad service at its best from Vodacom

<p>From the 2 of December, Vodacom Soft lock my phone of my Business and all my other cell phone numbers and 3/4 G connections. The account was fully paid up until Oktober 2017. I receive phone calls and e-mails from the management promising to sort the problem out. Until now I am still off and losing business. Until know, my loss is over</p> <p> R 4500 000.0 Is there any newspaper or news 24 people that can contact me for an interview so that I can put it to the public. Big companies do not care about their clients and even if you are a Company they still do not care. I am a client for 19 years of Vodacom. I requested a Cancellation amount and even that is not correct and thus came from the CEO of Vodacom. Or the do not know what they are doing or they just don't care.</p>

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Replies (1)
Vodacom
Vodacom's reply21 Dec 2016, 10:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team