BAD SERVICE AS ALWAYS FROM VODACOM

I took out a contract last month on the 09/09/2019. I was told that my debit order will start in September but on month end. It did not go off to my surprise & nothing happened. I spoke to an agent this weekend - HER NAME S "NOTHANDO" and she is located at the Joburg contact center. She was the most useless & rude person i have ever spoken too. I told her what occurred, she reacted back with attitude and rudeness. What happened to assisting customers with respect. She doesn't deserve to work in a customer service environment. Vodacom however advised that THEY WILL DEBIT MY ACCOUNT END OF OCTOBER for two premiums. I did not agree to that, they can be doing there own thing. Even if you speak to a supervisor there is no feedback given.

I wouldn't recommend anyone to deal with Vodacom.