Bad service applying for new contract

<p>I have been trying to apply for a new contract for over a week. Vodacom has had my documents since Tuesday 9 Jan, everytime I call they say turn around time is 4 hours but still nothing! Don't you want new customers?</p> <p>I complained on Hello Peter but I just get a generic response from Vodacom and still no one has called me to resolv my issue.</p>