Bad service and useless insurance

Item: Vodacom
Rating: 1
Author: Innocentia M

I have a phone insurance with vodacom and my phone got ****** and i put a claim in December untill today no one is coming back o me with a reason what is going on and they still taking money every month for the phone

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Replies (1)

Vodacom's replyOfficial

14 Jun 2021, 12:28

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply14 Jun 2021, 12:28

Official