Bad service, and unsolved isues

This is a copy of my previous review as my problem have not been solved, I have app**** for an upgrade to an asus tuf gaming laptop midle of last month. Few days after, i got an sms saying no stock, and item wil be sent withing 48hours after stock arives, later last month i called in and an agent said stock will arive 4june, then later on i called again and a lady said she sent a mail to warehouse and would get back to me when she gets reply back. Yesterday i phoned again, and spoke to a friendly gentleman, who said he doesnt know why i was told theres no stock. Because he sold a unit the other day, and when he checked on RAMs website it was said that they tried calling me couple times on 25th last month. So unit was canceled, yet i never got any call to confirm my upgrade and details, neither have i recieved any sms that ram wpuld deliver, i never got a confirmation sms with tracking number, nothing.he said hes gona re submit everything and i wil get a call to c9nfirm my upgrade, but i got no call, also no sms, So i phoned today and spoke to a lady, she said she cant see on her side if theres stock, and would ask the gentleman from yesterdays call to phone me and give feedback on my device, as i was said i would recieve it in this week. But he never called me back, and i stil never got a confirmation call, or any sms, im busy at work and must always make my self available, and it is very hard,. Theres so many stories im told, one says theres stock, other say theres not, its past the 4th also, if i cant get my upfrade then i wil cancel everything, and move away from vodacom, since no one at the upgrade department 082135 could help me, i was told i can goto a vodacom shop and they can do a special order for me. I went there, dis the application, and 2 days later im told no stock, this is terrible service, habing to run up and down to get what i want. Yet in your latest catalog, you advertise the laptop, how can you advertise something, yet theres never stock for a month, you cant advertise something, if theres nothing of it