AL
Ali L
1 reviews | Active since Jun 2022
08 Dec 2024, 11:37
Bad Service and Treatment
I did online application for a new cellphone contract and it was approved 2 weeks back even now I am still waiting for my order. Vodacom gave skynet courier the wrong delivery address but they are struggling to rectify their mistakes for more than 2 weeks. I called them several times to get assistance without any luck
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Replies (1)Vodacom's replyOfficial
08 Dec 2024, 16:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Dec 2024, 16:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
