AL
Ali L

1 reviews | Active since Jun 2022

08 Dec 2024, 11:37

Bad Service and Treatment

I did online application for a new cellphone contract and it was approved 2 weeks back even now I am still waiting for my order. Vodacom gave skynet courier the wrong delivery address but they are struggling to rectify their mistakes for more than 2 weeks. I called them several times to get assistance without any luck

0
Replies (1)
Vodacom
Vodacom's reply08 Dec 2024, 16:08
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team