HB
Hanlie B

1 reviews | Active since Jul 2009

24 Mar 2017, 09:49

BAD SERVICE AND TERRIBLE ATTITUDE

<p>I need to pay my account, I cannot log into my account and because I dont know all the security questions, they cannot help me - although I gave my account number. SO YOU CAN PAY THIS ACCOUNT now, I'm done trying to find out the amount I need to pay, AND DONT CUT MY LINE, because your people cant and dont want to help me. WHY do I also have issues with Vodacom??? Cancellation on it's way.... </p>

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Replies (1)
Vodacom
Vodacom's reply24 Mar 2017, 10:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team