1 reviews | Active since Jan 2017

22 Jan 2017, 13:03

Bad service and support

<p>Logged a call with Vodacom on 9 January. Still no feedback and an even higher account. Very frustrated to deal with Vodacom and such service.</p>

0
Replies (2)
Vodacom
Vodacom's reply22 Jan 2017, 14:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply09 Feb 2017, 15:38
Official

Thank you for bringing this incident to my attention.

This has been reviewed and addressed, please refer to detail documented and communicated via your email *** dated 31/01/2017 and 09/02/2017.

Warmest regards

Elroy