Bad service and stinking attitude

I have had the worst service ever at Vodacom. My business came to a stand still simply because their consultants could not give me clarity on my new package. Their consult changed my packaged from sim only to Home internet therefore my calls were disabled. I called and everytime I was told a consulta will call me back. I spoke to Nokuthula who ended up saying I must stop calling as I’m flagging them and dropped my call. I spoke to Xolile who said she will get back to me after 3 hours she hasn’t. My business stopped and I lost money simply because someone decided to do what suits them.